Terms and conditions of use

Please read carefully our Terms and Conditions before buying any item from our site. These general sales conditions apply to all trading relationships between AFS PÉREZ HIDRAULICA S.L. and you, the client, and shall come into effect from the moment you accept and agree to these conditions by buying through our website at www.metalware.co

PRODUCTS

Because of the handmade nature of our products, slight irregularities or variations in material's color or tone can be appreciated. The colors and finishes of our products are shown as clearly as possible but as the resolution and configuration of the screen can affect how the product is shown, we can not guarantee the accuracy of these colors and finishes.

PURCHASING PROCESS

After completing the registration you will proceed to the purchase process. Before finalizing the payment make sure you have red our terms and conditions. Payment submission means you have accepted these terms.

Once the purchase process is completed, you will receive a confirmation with an order number that you can use as a reference in any query or claim. If you do not receive an email, please contact us at the following email address: info@metalware.co and we will reply you as soon as possible.

PRICES AND PAYMENT POLICY

All prices of products and services at METALWARE.CO are clearly specified on the website and are shown on the confirmation of your order. All prices include VAT.

You will receive an invoice wat the time of the delivery of your order.

METALWARE accepts payment by credit or debit card, PAYPAL and bank transfer. If you wish to pay by transfer send us an email to info@metalware.co and we wil send you the bank details to make it. 

We reserve the right to change the prices shown on our website at any time.

SHIPPING

Orders are processed the next business day, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the next business day. Orders are processed from Tarragona, Spain. The buyer will receive an email of the shipping confirmation with the tracking number of the shipment.

For international orders, METALWARE is not responsible for any customs duties or taxes.

Standard shipping is 2-5 working days. Delays can occur. In this case, the customer will be notified by email.

For any questions please contact: info@metalware.co

CANCELLATIONS AND RETURNS

You have the right to cancel a purchase at any time for any reasons within 14 calendar days of receipt of the order.

To exercise your right to cancel, you must notify METALWARE of your decision through the email address: info@metalware.co . We will respond with the steps to follow to make the return. Please, while the merchandise is under your possession, you have the obligation to retain it and take caer of it until the moment of its collection. Once received and checked the amount of the product shall be reimbursed as soon as possible (no more than 30 days), in the same way in which the payment was made.

The costs of the shipping will be borne by the customer.

PRIVACY POLICY

According to the established in the L.O. 15/1999 for the protection of personal data, your data will become part of a file in the responsibility of AFS PÉREZ HIDRAÚLICA, S.L. with the purpose of managing everything related to the purchase process ,through our website and if you authorize us, to send you communications about METALWARE. You can exercise your rights of access, rectification, cancellation and opposition by sending an express request, along with a copy of your ID to: info@metalware.co

COOKIES POLICY

Cookies are small text files stored by your web browser on your computer. We use cookies to track and store information about how you use and interact with our website, in order to personalise your online shopping experience with us. These files do not store personal data and are perfectly safe. You can disable cookies in your web browser, but please note that you may not be able to fully use all of the features of our website if you do so.

CONCLUSION

These terms are governed by Spanish law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by spanish law. You and we both agree that the courts of Spain will have exclusive jurisdiction.